| "Dear Lisa, As I sit here sipping on coffee this Thanksgiving morning, I think back to that first phone call you made to me. At that time I had no idea that my dream would come true. Thanks to your support, professional knowledge & expertise I am living in my own home. I really love this place...I love the quiet mornings, the location-I can't tell you how gratifying it is to come home after a days work and drive in that long driveway! And it's all mine! Thank you!" Laura Gardea
"When we decided to move to California, we knew we needed a real estate professional with extensive knowledge of the Orange County market. We found that expertise in The Banchiere Team. Even though we purchased our home more than two years ago, Renee and Lisa continue to provide us with their knowledge and expertise. We will continue to refer home buyers to Renee and Lisa because we know they will be treated like family. We are definitely "clients for life!"Rob and Teresa Bettenhauser
Lisa Arie and Renee Banchiere,
Stephanie and I want to extend our thanks to both of you for your excellence in helping us find and buy our new home. We are very proud of our new place and you are welcome anytime. You two really pulled through for us and we are very grateful for your “Customer First” business practice. We would also like to take this opportunity to provide feedback on what we feel were the highlights of your service and support.
Being first time homebuyers and completely uneducated in the real estate business placed us in a vulnerable position, however, your team educated us every step of the way. From drawing up the initial offer, to doing the walkthrough, to the finalization of the paperwork, it was very easy to see that your team was looking out for our best interest and that is extremely important in establishing trust within a relationship. When trust becomes so much that it is visible then one knows it is for real.
Your communication skills are second to none. You kept us informed at all times, and immediately responded to our questions and concerns. You provided us with practically up to the minute news on all that encompassed this transaction. Keeping the customer informed is a key element in the service industry and your team has elevated the standard.
Making a purchase of this magnitude can promote stress within buyers but we must commend you on your abilities to aid our minds and help us along during this process. In retrospect, we really had no reason to stress as we had your team on our side.
You two are truly professional and Campbell Realty is very fortunate to have you as part of their team. We are also very thankful for the referral that allowed us to meet and work with you as you have made our dreams a reality. We hope to pay forward our luck to other couples in search of their dream home.
A million thanks for your efforts,
William and Stephanie PattonWill & Stephanie Patton
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